NIH CIO-SP3

Improving health-related goals within the Federal government

Soft Tech Consulting, Inc. (Soft Tech), a woman- and minority-owned small business, is a full service Information Technology (IT) and engineering services company whose mission is to improve health-related goals within the Federal government. 

Overview

Soft Tech has been awarded the “NIH Chief Information Officers – Solutions & Partners Small Business 3” contract in the 8 (a) and Small Business Tracks. This will allow Soft Tech to support this mission related to the following tasks:

• Task Area 1: IT Services for Biomedical Research, Health Sciences & Healthcare
• Task Area 2: Chief Information Officer (CIO) Support
• Task Area 3: Imaging
• Task Area 4: Outsourcing
• Task Area 5: IT Operations and Maintenance
• Task Area 6: Integration Services
• Task Area 7: Critical Infrastructure Protection and Information Assurance
• Task Area 8: Digital Government
• Task Area 9: Enterprise Resource Planning
• Task Area 10: Software Development

Capabilities

Our organization has extensive experience providing comprehensive support related to all these Task Areas and are committed to servicing existing and prospective customers.

We currently hold ISO 9001:2015 and ISO 20000-1:2011 certifications and are SEI CMMI Level 3 for Services and Development appraised. Our staff consists of professionals with Lean Six Sigma, PMP, ITIL, and technical certifications (Cisco, Microsoft, Solaris, VMWare, SharePoint, ASP.NET, and J2EE) to identify and manage value for all our customers.

Key Contacts

PROGRAM MANAGER
Artalissa Dunn, CPCM
703-879-7235
artalissa.dunn@softtechconsulting.com

BUSINESS DEVELOPMENT MANAGER
Tony Urreta
703-544-2860
tony.urreta@softtechconsulting.com
CONTRACTS MANAGER/ADMINISTRATOR
Artalissa Dunn, CPCM
703-879-7235
artalissa.dunn@softtechconsulting.com

RESEARCH AND DEVELOPMENT MANAGER
Tu Nguyen
202-596-7352
tu.nguyen@softtechconsulting.com

Partners

General Dynamics Information Technology (GDIT) Health Information Technology (HIT)
vips.com
General Dynamics Information Technology (GDIT) Health Information Technology (HIT). GDIT’s HIT Division has supported CMS for over 30 years and transformed from just an IT vendor to a trusted partner.

VSE Corporation
vsecorp.com
VSE Corporation, and its four subsidiaries have provided quality services to the Federal Government for over 50 years. With its Health Information Technology Solutions and Services group, VSE has extensive past performance providing in-depth and diverse IM/IT solutions, services and support across a wide spectrum of federal departments, agencies and research communities.

Calnet
calnet.com
CALNET, Inc. has used its Technology & Intelligence Analysis solutions to help many of the largest government, telecom, financial, public sector, high-tech and services organizations remain agile by obtaining explicit business results through the rapid application and delivery of advanced IT, Telecom and Intelligence Analysis solutions.

Signature Solutions
signaturesolutionsip.com
Signature Solutions LLC is a small business focused on IT Strategy and Management organization focused in the healthcare field with knowledge and expertise for several NIH customers.

Healthcare IT
healthcit.com
HealthCare IT, Inc. is a small business that specializes in developing and delivering solutions for biomedical research. HealthCare IT, Inc. provides healthcare managed hosting services, managed application services, and customer software development services to the research and health care communities.

University of Wisconsin Health
uwhealth.org
University of Wisconsin Health is an academic institution whose provides clinical and scientific research and patient services.

NITAAC CIO-SP3 SMALL BUSINESS PORTAL

NITAAC CIO-SP3 Small Business website: nitaac.nih.gov/services/cio-sp3-small-business

HEALTH IT EXPERIENCE

NIH EXPERIENCE
• Center for Information Technology, Division of Computer System Services
• National Institute of Neurological Disorders and Stroke
 • National Library of Medicine, Lister Hill Center
• Center for Information Technology, Division of Network and Telecommunication Services

 HEALTHCARE EXPERIENCE
• Cleveland Clinic
• UWHealth

 RESEARCH EXPERIENCE
• NSF SBIR Phase I Grant – In Progress

Task Areas

TASK AREA 1: IT SERVICES FOR BIOMEDICAL RESEARCH, HEALTH SCIENCES & HEALTHCARE

The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  • Health Sciences Informatic and Computational Services
  • Health Communication Support Services and Enhancements to
  • Facilitate Integration and Data Exchange at the Federal, State, and Local Level
  • Integration of Health Systems Across Federal Agencies and Public and Private Healthcare Systems
  • Modernization and Enhancement of Existing Health IT Legacy Systems
  • Automation of Administrative and Clinical Processes
  • Biomedical Information Services
  • Biomedical Modeling, Visualization, and Simulation
  • Biosurveillance and Disease Management Support
  • Scientific Computing Services
  • IT Clinical Support Services
  • Telemedicine (e.g., mobile health/mHealth)
  • Healthcare Payment Processes and Fraud and Abuse in Medical Claims
  • Health Emergency Preparedness and Response to Include IT
  • Support for Epidemic and Bio-Terrorism Simulations, Emergency
  • Response Training, Exercise Support, etc.
  • Security of Healthcare and Biomedical Research Systems
  • IT Service Management
  • Healthcare Systems Studies
  • Natural Language Processing Software and Services (Biology/Medicine Focus)
  • Medical Computer-based Training
  • Standards Development for Health IT Services
TASK AREA 2: CHIEF INFORMATION OFFICER (CIO) SUPPORT

The objective of this task area is to support Chief Information Officers (CIOs) in implementing laws, regulations, and polices and to facilitate evolving CIO practices. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  • IT Governance Process Development and Management
  • Workforce Management
  • Capital Planning and Investment Control Support
  • Independent Verification and Validation
  • Agency Information Technology Architecture Support
  • IT Portfolio Analysis
  • Risk Management
  • Program Analyses and Implementation (including Business Cases
  • Analysis, Cost/Benefit Analysis and Cost Effectiveness Analyses)
  • IT Organizational Development
  • Program Management Office Support
  • Advisory and Assistance Services
  • FEA Alignment Support Services
  • Market Research
TASK AREA 3: IMAGING

This objective of this task area addresses systems and services that support the collection, storage, and retrieval of digital images. Digital images can include scanned documents, medical images, geographical information systems, video, and photographs. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  • Document Management Systems
  • Image Conversion
  • Image Content Management
  • Medical Imaging, including Picture Archiving and Communication
  • Systems
  • Document Imaging
  • Workflow Management for Digital Imaging Functions
  • Geospatial and Scientific Imaging
  • Environmental Imaging
  • Image Analysis
  • 3D Immersive Visualization
  • Imaging Related to Laboratory and Test Equipment
  • Security Imaging
  • Identity and Access Management
TASK AREA 4: OUTSOURCING

The objective of this task area is to provide the Information Technology (IT) infrastructure and IT services required to assume management and operations of government IT resources and IT business functions. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  • Program Management
  • Management of Call Centers
  • Network Operations and Web Management Support
  • Leasing of Hardware and Software
  • Tools and Applications (including Application Service Provider)
  • Hardware/Software Maintenance
  • Transition Planning
  • A-76 Studies Specific to IT Operations or Support
  • Data Base Administration and Data Storage Management
  • Backup and Recovery Services System Console Operations
  • Production Control and Management
  • Asset Management (including Radio Frequency Identification [RFID] Tracking)
  • IT Acquisition Management
  • Desktop Computing as a Unified Service
  • Managed IT Services Support
  • IT Impact Analyses
  • Workflow Management
  • Implementation of Standards (e.g., International Organization for
  • Standardization (ISO) 9000, Capability Maturity Model Integration
  • (CMMI), IT Services Management)
  • Solution Leasing
  • Software-as-a-service (SaaS)
  • Cloud Computing
TASK AREA 5: IT OPERATIONS AND MAINTENANCE

The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  • Operational Support
  • Software Maintenance and Upgrades
  • Telecommunications Maintenance (Data, Voice, Images, including Wireless)
  • Infrastructure Management Services (IMS)
  • Configuration Management
  • Network/Hardware Support
  • Help Desk/IT Support
  • Resource Management
  • Backup and Recovery Management
  • Installation, Configuration, and Tuning
  • Electronic Software Licensing Services including license: deployment, management, tracking, upgrading, etc.
  • System Management
  • IT Training
  • IT Operation and Maintenance Planning
  • Data Quality Management
  • Transformation Services
  • Continual Service Improvement
  • Balanced Scorecard for Operations
  • IT Infrastructure Optimization
TASK AREA 6: INTEGRATION SERVICES

The objective of this task area is to support the development and deployment of integrated information systems, which includes the integration of technical components, information technology components, organizational components and documentation. Integration projects can support a wide range of agency functions. In the healthcare and research domain, medical imaging systems, patient management systems, clinical management systems, and laboratory management systems are often provided via integration of commercial components with existing infrastructure. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  • Infrastructure Engineering, Development, Implementation,
  • Integration
  • Enterprise Application Integration
  • Gap Analysis and Benchmarking
  • Data Migration and Integration
  • Acquisition Support
  • Risk Assessment
  • Open Source Integration
  • Enterprise Data Management
  • Collaboration Tools
  • Business Process Reengineering
  • Test and Evaluation Services
  • Financial Analysis
  • Feasibility Studies
  • Requirements Analysis
  • System Design Alternative (SDA) Studies
  • Systems Engineering
  • Architecture Validation and Verification
TASK AREA 7: CRITICAL INFRASTRUCTURE PROTECTION AND INFORMATION ASSURANCE

The objective of this task area is to support the protection of critical infrastructure, assurance of agency information, and operations that protect and defend information and information systems by ensuring confidentiality, integrity, availability, accountability, restoration, authentication, non-repudiation, protection, detection, monitoring, and event react capabilities. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  • Cyber Security
  • Critical Infrastructure Asset Identification and Configuration
  • Management Databases
  • Information Assurance of Critical Infrastructure
  • Risk Management (Vulnerability Assessment and Threat Identification)
  • Facility Protection Planning
  • Information Systems Security
  • Security Operations Center Development and Operations Management
  • Application Security
  • Disaster Recovery
  • Critical Infrastructure Continuity and Contingency Planning
  • Incident Response Planning and Execution
  • Security Certification and Accreditation
  • Training and Awareness Programs
  • Exercises and Simulation
  • Federal Information Security Management Act (FISMA)
  • Implementation Support
  • Health Insurance Portability and Accountability Act
  • Implementation Support
  • Cryptographic Support and Services
  • Record Management
  • Public Key Infrastructure
  • Trusted Internet Connections implementation
  • Security Review and Analysis of Automated Information Systems
  • Identity Management and Assurance
  • Intelligent, Automated Data Collection and Analysis
  • IT Forensics and eDiscovery
TASK AREA 8: DIGITAL GOVERNMENT

The objective of this task area is to support government services that are provided through digital, electronic means, creating a transparent interaction between government and citizens (G2C – government-to-citizens), government and business enterprises (G2B – government-to-business enterprises) and government interagency relationships (G2G – government-to-government). A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  • Data Warehousing and Data Mining
  • Business Intelligence
  • Web Development and Support
  • Electronic Commerce and Electronic Data Interchange
  • Customer Relationship Management
  • Knowledge Management (IT-based sharing/storing of agency
  • individuals’ knowledge)
  • IT –Enhanced Public Relations
  • IT Strategic Planning
  • Records/Document Management
  • Business-to-Government (B2G) Solutions
  • Communications Management
  • Accessibility Services (508 and 504 compliance)
  • Automated Abstraction, Taxonomies, and Ontologies
  • Deep web and federated searching
  • Computational linguistics and machine-based translation
  • Telecommuting Support Services
  • Interactive Marketing
TASK AREA 9: ENTERPRISE RESOURCE PLANNING

The objective of this task area is to support the implementation of enterprise management applications and systems in the federal environment, which are integrated software applications used to control, monitor, and coordinate key business activities across an enterprise. These applications generally fall into the following categories: Financials, Human Resources, Logistics, Manufacturing, and Projects. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  • ERP Package Implementation
  • Integration of Business Systems
  • Business Consulting Services
  • Business Transformation and Business Process Reengineering
  • Business Systems Modernization
  • IT Software Package Selection
  • ERP IT Infrastructure
  • ERP Infrastructure Planning, Installation, and Tuning
  • Performance Load Testing
  • ERP End User Training
TASK AREA 10: SOFTWARE DEVELOPMENT

The objective of this task area is to develop customized software applications, database applications, and other solutions not available in off-the-shelf modular software applications. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

  • Requirements Analysis, Design, Coding, and Testing
  • Production Deployment
  • Application Prototyping
  • Multimedia Software for Patient/Staff Education
  • Program Evaluation Software
  • Administrative and General Decision Support Software
  • Business Intelligence and Analytics
  • GIS-Enhanced Planning and Program Evaluation Software
  • Web 2.0 Development and Management
  • Database Development and Management
  • Clinical Protocol and Quality Assurance Decision Support Software

Additional Information

Additional Information:
• CIO-SP3 SB Conformed Contract (February 2016) (PDF)
• CIO-SP3 8(a) Conformed Contract (PDF)
• CIO-SP3 SB Awarded GWAC (PDF)
• CIO-SP3 SB Awarded GWAC Modification 10 (PDF)
• CIO-SP3 SB Awarded GWAC Modification 11 (PDF)
• CIO-SP3 SB Awarded GWAC Modification 12 (PDF)
• CIO-SP3 SB Awarded GWAC Modification 12 (PDF)
• CIO-SP3 SB Awarded GWAC Modification 13 (PDF)
• CIO-SP3 8(a) Awarded GWAC (PDF)
• CIO-SP3 8(a) Awarded GWAC Modification 9 (PDF)
• CIO-SP3 8(a) Awarded GWAC Modification 10 (PDF)
• CIO-SP3 8(a) Awarded GWAC Modification 11 (PDF)
• CIO-SP3 SB Awarded GWAC Modification 12 (PDF)
• CIO-SP3 SB Awarded GWAC Modification 13 (PDF)
• CIO-SP3 SB Awarded GWAC Modification 14 (PDF)
• CIO-SP3 SB Awarded GWAC Modification 15 (PDF)
• CIO-SP3 SB Awarded GWAC Modification 16 (PDF)
• CIO-SP3 SB Awarded GWAC Modification 17 (PDF)
• CIO-SP3 SB Awarded GWAC Modification 18 (PDF)
• CIO-SP3 8(a) Awarded GWAC Modification 12 (PDF)
• CIO-SP3 8(a) Awarded GWAC Modification 13 (PDF)
• CIO-SP3 8(a) Awarded GWAC Modification 14 (PDF)
• CIO-SP3 8(a) Awarded GWAC Modification 15 (PDF)
• CIO-SP3 8(a) Awarded GWAC Modification 16 (PDF)
• CIO-SP3 8(a) Awarded GWAC Modification 17 (PDF)

GOVERNMENT SITE RATES

CIO-SP3 GOVERNMENT SITE RATES (PDF FILE)

CONTRACTOR LABOR RATES

CIO-SP3 CONTRACTOR LABOR RATES (PDF FILE)

PROMPT PAYMENT TERMS

We currently do not offer any special discounts for prompt payment.